For BigBlock Studios Local Mail accounts, you should use the following connection details in your email program and/or mobile devices:

If you have selected a hosting package that includes CloudMail,  ignore the following settings.
Your CloudMail will be manually provisioned and specific setup instructions have been sent to you.
If you did not receive (or lost) the CloudMail setup instructions, you may either contact us directly, open a support ticket or view the knowledgebase article regarding CloudMail client setup.

SMTP (outbound)
servername = mail.bigblockstudios.ca
port = 587
encryption/security = STARTTLS
encrypted password = YES
Secure password authentication (SPA) = off/disabled

IMAP (inbound)
servername = mail.bigblockstudios.ca
port = 993
encryption/security = STARTTLS
encrypted password = YES
Secure password authentication (SPA) = off/disabled

POP3 (inbound - encrypted)
servername = mail.bigblockstudios.ca
port = 995
encryption/security = STARTTLS
encrypted password = YES
Secure password authentication (SPA) = off/disabled

POP3 (inbound not encrypted)
servername = mail.bigblockstudios.ca
port = 110
encryption/security = none
encrypted password = NO
Secure password authentication (SPA) = off/disabled

Please note that your username is your full email address i.e user@domain.com not just the name before the @ symbol. 

Username: The email address you are checking email for

Password: As specified in your control panel